Reputation Control

We've designed a proactive shield to address your customers' needs, diverting dissatisfied customers to management and directing happy customers to share their positive feedback.

By using just a first name, cell phone number, or email address, we can search your database for customer interactions from the past 3-6 months. Then, we send a proactive message to screen and guide your customers to either speak with a manager or leave a positive 5-star review of your dealership.

At the end of each management shift, we collaborate with your managers to promptly send a report containing names, emails, and phone numbers, and then we take care of the rest. We follow the same process with your sales managers