A.R.M. or Advanced Reputation Management

A.R.M. will enable you to immediately see more positive reviews and fewer negative ones.

No Review Gatekeeping

This innovative automated review system allows you to manage customer reviews for your dealership or brokerage with ease.

Conversations

A.R.M. (Advanced Review Management) enables you to take a proactive rather than a reactive approach when a customer is dissatisfied with your service. It allows your management team to converse with the customer and address their concerns before they write a negative review. This can help prevent negative reviews and improve your overall customer satisfaction.

Improve Search Ranking

Having positive Google reviews can help your website get more visitors since they are indexed on search engine results pages (SERPs).

Manage + Respond

A.R.M. helps manage customers who vent online instead of resolving the issue with a manager.

Analyze Impact

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Don’t Let One Star Reviews Rule

Providing customers with the chance to discuss their concerns with a manager beforehand can prevent 98% of one-star reviews from being posted online. Additionally, receiving a high number of four and five-star reviews can help offset the negative impact of one-star reviews, leading to a better overall ranking. By utilizing A.R.M., you can prompt up to 10 times more customers to leave positive reviews, even those who may not have otherwise thought to do so.

Automate the process of sorting reviews to send positive ones for 5-star ratings

The most advanced CRM system designed for the automotive, and real estate industries.

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